Frequently Asked Questions

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Do I have to be a student to be eligible?

No, you have to be interested in staying at our residence. Also, the visitors can come and wait for a while as long as we approve them for a stay.

What are the eligibility requirements?

A person has to be interested in staying in the residence as long as they obey the rules.

What services do you provide?

We provide accommodation, Meals, a space to stay where there is security, and every basic need that a person needs to stay in the residence.

How can I contact Support?

You may contact support through WhatsApp at +250 795 018 352 or our manager at +250790371384

Are there any hidden fees?

The hidden fee that would be in Soul Hostels is Laundry, which is only 3 dollars per month, approximately five thousand Rwandan francs; the others include when you break something, you pay it accordingly.

Can I visit before I Book?

Yes! Soul Hostel welcomes visitors before they book or pay for staying